Sumzoo Privacy Policy
The short version
- You don't need an account, an email address or your real name to play Sumzoo.
- We store a random player ID, the nickname you choose, and your game times, so leaderboards work.
- Your streaks, badges and game history stay on your device.
- We don't sell your information.
- You can delete everything we hold about you at any time from Me → Delete my data.
1. Who we are
Sumzoo is made by ZingUp LLC ("ZingUp", "we", "us"). We are responsible for the information described in this policy. You can contact us at support@zingup.io.
Postal address: ZingUp LLC, 522 W Riverside Ave Ste N, Spokane, WA 99201, United States.
2. What we collect
| Information | Where it's kept | Why |
|---|---|---|
| Random player ID, created when you first open the app. It is not linked to your name, email, phone number or device ID. | Our servers and your device | To recognize your player across games, keep your nickname and place you on leaderboards. |
| Nickname you choose, and when you chose it. | Our servers | To show your name on leaderboards, keep names unique and apply the name rules. |
| Game results: the challenge, the questions you were given, your time, your answers and how many wrong taps you made on each question. | Our servers | To check results are genuine and rank them on daily, weekly and monthly leaderboards. |
| Reports you make about another player's name, and reports others make about yours. | Our servers | To hide unsuitable names and keep the leaderboards safe. |
| Feedback messages you choose to send in the app, with your player ID, nickname and device type (iOS or Android). | Our servers | To read and act on your ideas and problem reports. |
| Emails you send us. | Our email provider | To reply to you. |
| Streaks, badges, frames, best times, statistics and settings. | Only on your device | To show your progress. We don't receive this. |
We do not ask for, and ask you not to enter, your real name, address, phone number, email address, school, photos or location in your nickname or feedback. If we find personal details in a nickname or message, we may remove them.
Technical information
Like any online service, our providers' systems automatically process technical information such as IP addresses and request times to deliver the service, keep it secure and prevent abuse. We may also use Apple App Attest and DeviceCheck, or Google Play Integrity, to confirm requests come from a genuine copy of the app. We don't use this information to identify you or to build profiles.
3. Selling and sharing
- We don't sell or "share" your information, as those terms are used in US state privacy laws.
- Sumzoo doesn't ask for access to your contacts, camera, microphone, photos or location.
We may change how Sumzoo works over time, for example by adding features, advertising or optional purchases. If a change affects what information we collect or how we use it, we will update this policy and, where the law requires it, ask for your consent first.
4. Who can see your information
- Other players can see your nickname and best times on leaderboards. Nothing else about you is shown.
- Service providers who run our servers for us and may only use the information to provide their service: Google LLC (Firebase: sign-in, database and server functions). Our website is hosted by Microsoft Azure.
- Legal reasons: we may disclose information if the law requires it, or to protect the safety of players, the public or ZingUp.
- Business changes: if ZingUp is involved in a merger, acquisition or sale of assets, information may be transferred, and this policy will continue to apply to it.
5. Where your information is stored
Our servers are in the United States (Google Cloud, Iowa). If you live elsewhere, your information will be transferred to and processed in the United States. Where the law requires it, we rely on our providers' standard contractual clauses or equivalent safeguards for these transfers.
6. How long we keep it
- Game sessions: deleted automatically after about 2 hours.
- Nickname and leaderboard entries: until you delete your data. We may delete old leaderboards at any time.
- A nickname you give up: reserved for you for 30 days, then released.
- Feedback: until we have dealt with it, and in any case it is deleted when you delete your data.
- Reports and names hidden after reports: kept for as long as needed to keep the service safe, even after the reported player deletes their data, so unsuitable names can't be reused.
- Information on your device: until you delete the app or use Delete my data.
7. Deleting your data and your choices
In the app, go to Me → Delete my data. This permanently deletes your player ID, nickname, leaderboard entries, game sessions and feedback from our servers, and clears the app on your device. It can't be undone.
You can also email us to ask for a copy of your information, a correction or deletion. Because we don't know who you are, we may ask for your player ID or nickname so we can find your information.
8. Children
Sumzoo is for a general audience and is suitable for all ages. It is designed so that nobody, including children, needs to give us personal information to play: there are no accounts, and players choose a made-up nickname. We use a random player ID only to support the app's internal operations, such as keeping a nickname and ranking games.
We don't knowingly collect personal information from children under 13 (or the equivalent age where you live). If a nickname or feedback message from a child contains personal information, we will delete it when we become aware of it. Parents and guardians can contact us at any time, or use Delete my data on the child's device, to have a child's information deleted.
9. Security
Information is encrypted in transit and at rest by our providers. Only our server code can change the database, and access is limited to what the app needs. No system is perfectly secure, so we can't guarantee absolute security, but we will notify you and the authorities of a data breach where the law requires it.
10. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your information, to receive a copy of it, and to complain to your local data protection authority. For people in the EU and UK, we process information because it is needed to provide the service you ask for (contract), and for our legitimate interests in keeping the game fair and safe. To exercise your rights, use Delete my data or email us. We won't treat you differently for using your rights.
11. Changes to this policy
We may update this policy. We'll change the date at the top and, for significant changes, tell you in the app. Continuing to use Sumzoo after a change means the updated policy applies.
12. Contact us
Email support@zingup.io. See also our Terms of Use.